I was amazed to see how google is coming up with new features which helps a lot of us.
Recently they released the "Call" feature.
This is how it works,
Let us say you search for grocery stores in boston, then you get a call link, once you click it you can enter your phone # and then google will call the grocery shop and call you and link you both.
Isnt that awesome.
I was working out at the gym and was surprised to see all the channels air this news. It is a very big happening in the airline industry.
http://www.usairways.com/awa/content/operations/merger/general/pressrelease.aspx
I still remember prof posner's words, it is very easy to see how south west performs, how wallmart succeeds and makes profit, but the secret to the success is so clear but another company cannot blindly follow the secret to achieve success.
It has to run in the culture of the organization.
